Frequently Asked Questions
Everything you need to know about your Gottex swimwear experience.
How do I determine the right size for my swimwear?
We recommend using our comprehensive Size Guide, which includes detailed measurements for bust, waist, and hips. If you are between sizes, we generally suggest sizing up for the most comfortable fit.
What is your return policy for swimsuits?
We accept returns within 30 days of delivery, provided the items are unworn, unwashed, and have all original tags and hygiene liners intact.
How should I care for my Gottex pieces to ensure longevity?
To maintain the vibrant colors and fabric elasticity, we recommend hand washing your swimwear in cold water with mild detergent after every use and laying it flat to dry in the shade.
Do you offer international shipping?
Yes, Gottex ships to various countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, orders are processed quickly. You can modify or cancel your order within one hour of placement by contacting our customer service team.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.